Privacy & Policy

Chavan Brother’s Sea Food

Last Updated: 30 January 2026

Chavan Brother’s Sea Food (“we”, “our”, “us”) operates the Chavan Brother’s Sea Food mobile application (the “App”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our App.

By using the App, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

• Full Name
• Email Address
• Phone Number
• Password (securely stored)

1.2 Automatically Collected Information

• Device information (model, OS version)
• IP address
• App usage data
• Location (for delivery address and map services only)

We do not track your background location.

1.3 Order & Transaction Information

• Cart items
• Delivery address
• Order details
• Order tracking status
• Payment confirmation (QR-based / online payment)

1.4 Payment Information

Payments in the App are processed through third-party payment gateways such as Razorpay. We do not collect, store, or process your debit card, credit card, UPI ID, net banking details, or any sensitive payment information on our servers. All payment transactions are securely handled by Razorpay in compliance with applicable security standards. We only receive payment confirmation and transaction status from the payment gateway.

2. How We Use Your Information

• Create and manage your user account
• Process orders and deliveries
• Add/remove/increase/decrease cart items
• Track order status
• Improve app functionality
• Provide customer support
• Send order-related notifications

We do not use your data for ads or marketing.

3. Sharing of Information

We do not sell or share your data with third parties for marketing.

We may share information only with:

• Delivery partners (delivery address & contact)
• Service providers that maintain the backend
• Payment gateway providers (such as Razorpay) for secure payment processing
• Legal authorities when required by law

4. Data Security

We implement reasonable security measures to protect your data. Passwords are encrypted, and API communication is secured. However, no online system is 100% secure.

5. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect information from children.

6. Your Rights

You may request to:

• Update your info
• Delete your account
• Access your stored data

Contact us at the email below for such requests.

7. External Links

The App may contain external links such as maps or websites. We are not responsible for their privacy policies.

7.1 Third-Party Services

The App uses third-party services such as Razorpay and map services that may collect information as governed by their respective privacy policies. We encourage users to review the privacy policies of these third-party services.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updated policies will be posted in the App or website.

9. Contact Us

If you have any questions, contact us at:

Developer/Company Name: Chavan Brother's Sea Food
Email: chavanbrothers407@gmail.com